We’re excited to announce the powerful new integration between Babeltext and Shopify—an innovation designed to transform how online retailers engage with their customers across the globe. This collaboration brings real-time multilingual messaging directly into the Shopify ecosystem, empowering merchants to connect with customers in 195 languages, on their preferred channels, and in their own words.
Speak Their Language, Win Their Loyalty
In today’s global marketplace, more than 70% of online shoppers prefer to purchase from websites that communicate in their native language. Yet most e-commerce stores only offer support in English, missing a massive opportunity to engage and convert. With Babeltext’s seamless integration, Shopify merchants can now deliver multilingual customer support across SMS, WhatsApp, Web Chat, Telegram, Discord, Facebook Messenger, and more.
Whether it’s answering a pre-sale question, resolving a shipping concern, or sending a cart reminder, Babeltext ensures the conversation happens in the shopper’s language, instantly translated by AI and supported by human agents when needed.
Rescue Abandoned Carts with Real-Time Messaging
One of the most significant challenges in e-commerce is the abandonment of carts, often caused by uncertainty, a lack of clarity, or unanswered questions. Language barriers exacerbate these issues, especially with international customers. With Babeltext, Shopify stores can dramatically reduce abandoned carts by offering live, multilingual assistance during the decision-making process. Customers can ask questions about sizing, delivery, or returns in their language, and receive timely, accurate responses that inspire confidence and complete purchases.
Build a Truly Global Brand
Babeltext isn’t just about translation—it’s about expansion. By communicating authentically and efficiently with global customers, Shopify businesses can grow beyond their local market and establish themselves as truly international brands. The platform’s built-in dashboard provides insights into conversation volumes, customer sentiment, and language-specific trends, helping merchants refine their global engagement strategy.
Ready to Go Multilingual?
Babeltext’s Shopify API is plug-and-play—easy to install, configure, and scale. With no technical overhead, Shopify merchants can activate Babeltext and start engaging customers worldwide in just a few clicks.
It’s time to unlock your store’s global potential. Break language barriers, boost conversions, and expand your reach with Babeltext + Shopify.
Visit www.babeltext.com to get started.