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17A is an address for resources to engage with your customers.

“When digital is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.” — George Westerman

 
 
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Talk 2 Team - +61 437 082 313

 

Smarter Communication for Construction Sites

Talk2Team, a tailored solution built on the proven Babeltext platform – a multilingual, omnichannel communication system that bridges language gaps and streamlines site collaboration.

In the construction industry, where clear, timely communication is essential for safety, deadlines, and productivity, language barriers can lead to costly delays and serious risks. Many tradies and subcontractors speak English as a second language – Talk2Team solves this challenge by enabling real-time translation in 195+ languages across SMS, WhatsApp, Web Chat, WeChat, Facebook Messenger, and more.

With Talk2Team:

  • Site instructions, updates, and safety alerts are instantly translated into each worker’s preferred language

  • Teams collaborate in one unified hub, reducing miscommunication across fragmented apps

  • Site managers retain a central source of truth for all communications

  • Safety, inclusion, and efficiency are improved across the board

Talk2Team can support your on-site teams and create smoother, safer, and more inclusive worksites.

Life Chat Help +61 409 222 015

 

Life Chat is a multilingual SMS/text-based advisory service in Australia, operating daily from 6 AM to 11 PM AEST. Accessible by texting +61 409 222 015, it offers support in 195 languages to help address a wide array of life challenges lifechat.help.

The service connects users to practical guidance and local resources on topics including:

  • Housing: Social housing programs, rent assistance, emergency shelter access

  • Cost of living: Energy bill subsidies, medication affordability (PBS), financial assistance

  • Education & training: Fee-free TAFE courses, scholarships, career transition support

  • Health & social services: Locating bulk-billed GPs, mental‑health support (e.g., Beyond Blue, Headspace)

  • Parenting: Early‑parent guides, childcare financial aid, local support groups

  • Government services: Legal aid, employment programs, scam reporting, application help

  • Traveller advice: Safety tips, customs, and destination info

Powered by BabelText, interactions are confidential and text-based, offering fast, inclusive, and culturally sensitive support across everyday life topics lifechat.help.

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Meditxt - +61429 112 112

 

Meditxt is an multilingual multichannel support platform that breaks down language barriers in healthcare and wellbeing. By texting 0429 112 112, individuals receive personalised, confidential check‑ins—not medical advice—translated automatically in 195 languages

www.meditxt.com

Key features:

  • Multilingual support: Connect in your preferred language via QR for instant SMS setup.

  • Wellbeing focus: Ideal for when you're feeling unwell, lonely, or stressed—team reaches out to see how you’re going and guide you to the right resources.

  • Non-medical guidance: Offers practical signposting to relevant information, services and support networks—not diagnosis or treatment.

Designed for both individuals and organisations, Meditxt amplifies patient communication where language gaps exist—enhancing accessibility and cultural safety. It’s a simple, scalable solution that empowers users to seek help anytime via text, ensuring no one is left disconnected due to language or digital barriers.

SMS Marketing, Alerts and Broadcast

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Mobile marketing and engagement are essential elements in talking with your existing and potential customers. The platforms I recommend are text-based and prove superior to email marketing and significantly faster than phone marketing.

  1. 98% Open Rate

  2. 90% of Messages is read within 3 minutes

  3. 90 Seconds - Average Response Time

  4. 64% Purchase with a relevant message

Solutions interface with numerous CRM platforms, as well as our partner’s Multilingual Customer Services Software.

API’s include Teams, Hubspot, Microsoft Suite, plus many more.  

Fill out my enquiry form and lets start talking.

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Youth Chat +61 455 117 339

 

Youth Chat is a free, confidential, multilingual omnichannel support service for young Australians, powered by BabelText. Operating via text at 0455 117 339 or QR code access, it offers anonymous listening and sign‑posting in 195 languages, no judgment.

It delivers compassionate guidance on challenges like mental health (anxiety, depression), social stressors (substance use, identity, body image), and practical needs (food, shelter, housing), connecting users with relevant local services rpassistants.com.au. Youth Chat is especially designed to address cultural and language barriers faced by CALD youth, striving to integrate inclusive language into mainstream service delivery and amplify their voices.

Aligned with UN Sustainable Development Goals (good health, reduced inequality, sustainable communities, partnerships), the service fosters social inclusion and wellbeing via tech-enabled, community-centric support.

Youth Chat empowers young people to “You belong here” in a space where language isn’t a barrier and they’re heard.

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Babeltext

Babeltext is a multilingual messaging platform headquartered in Australia. It enables organisations to converse with customers, clients, or community members across SMS, Web Chat, WhatsApp, WeChat, Telegram, Facebook Messenger, Discord, and more, supporting instant translation in up to 195 languages.

Key features include:

  • Omnichannel communication: One dashboard for multiple messaging platforms, so businesses can engage globally without hiring multilingual staff.

  • Real‑time translation: Around 98% accurate automated translations, plus optional agent support for clarity.

  • AI‑powered analytics: Sentiment analysis, dashboards, usage stats, and broadcast messaging capabilities for more thoughtful engagement.

  • Flexible pricing: Plans from USD 35/month (starter) to USD 295/month (enterprise), with non‑profit discounts and a free one‑month trial.

Ideal for industries such as hospitality, tourism, education, government, and healthcare, Babeltext breaks language barriers, enhances customer experience, reduces costs, and expands organisational reach globally.

David Hayes - Founder Babeltext Presenting